Department

BSD OBG - Generalists

About the Department

The Department of Obstetrics and Gynecology has 140 clinical providers, providing care at the main hospital in Hyde Park and eight offsite locations. We have more than 68,000 outpatient visits, 28,000 ultrasound visits, 2,800 deliveries, and 3,300 surgeries per year. Teaching, research, and the highest quality clinical care are top priorities for the Department. The residency and fellowship programs are highly ranked and have a history of training leaders in healthcare. The Department also has a significant research enterprise, engaging in population health studies, as well as research conducted in wet laboratories on tumor biology, fibroid research, and hypertensive diseases in pregnancy. Additionally, the Section of Family Planning has established a unique research center, CI3, which focuses on reproductive policy and innovations in sexual and reproductive health. The department was ranked #16 on the 2022-2023 U.S. News & World Report.

Job Summary

The job provides specialized business support for routine office and location support activities. Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies for which the support is being provided by working autonomously within established procedures and practices. Ensures the correct functioning of facilities, office and/or business support services.

The Department of Obstetrics and Gynecology is searching for a highly motivated individual to act as a lead administrative specialist in the section of General OB/GYN. This individual needs to be highly organized and communicate well under pressure. They will be responsible for high-level responsibilities for a large number of providers. They will play a vital part in the physicians’ onboarding process, development of section strategy, and maintaining control of a several complex schedules.

Responsibilities

• Acts as lead administrative support for over 25 providers with a various range of administrative duties.

• Performs high-level administrative duties in support of office/clinical functions.

• Manages special project as assigned.

• Manages several databases vital to our Labor and Deliver Unit and General OB/GYN operations.

• Manages an on-call schedule for our physicians.

• Oversees the provider service calendar within our provider software by way of creating, monitoring, and editing the schedule when necessary.

• Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.

• Monitors and reconciles accounts.

• Manages accounts and receives, processes, and tracks all bills and expense reimbursements on behalf of section personnel.

• Composes and edits correspondence and other documents.

• Coordinates logistics of major events schedules diverse and complex appointments, meetings, and travel arrangements.

• Provides administrative support for a leader. Stays informed of activities relating to programs and initiatives, apprising the leader of issues when deemed necessary. Coordinates information flow from leader's office.

• May initiate correspondence and other written materials under own signature or for signature of the leader. Triages emails and telephone calls for action. Resolves a combination of some routine and complex inquiries.

• Prepare special reports and summaries, assists in managing daily operation of the office, and may assist in developing administrative goals and policies. Maintains the leader's calendar.

• Coordinates special projects as directed by the leader. Prepares write ups for recommendations for operational and administrative problems. Manages a portion of the leader's budget, monitoring and reconciling accounts. Prepares financial and/or administrative reports.

• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

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Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Experience:

• Previous administrative experience.

• Familiarity with central administration within a complex research university environment.

• Previous experience in the OB/GYN field.

• Experience in taking initiative and organizing and completing projects with minimal supervision.

• Experience at negotiating in order to accomplish goals required; ability to handle contacts with courtesy, maturity, discretion and diplomacy, including sensitive and confidential situations.

• Experience in handling sensitive and confidential situations and information with absolute discretion.

• Previous Electronic Medical Record (EMR) experience.

• Experience with EPIC and QGenda computer programs.

• Experience with handling a large volume of work often restricted by deadlines.

Preferred Competencies

• Strong organizational management skills.

• High level of attention to detail.

• Familiarity with central administration within a complex research university environment.

• Excellent oral and written communication skills.

• Excellent interpersonal and customer service skills.

• Handle public contract with courtesy, clarity, and diplomacy.

• Handle sensitive and confidential situations and information with absolute discretion.

• Maintain calm and courteous demeanor and to work productively with competing priorities, complex problems, and tight deadlines.

• Excellent problem-solving skills.

• Use appropriate resources to resolve an issue.

• Follow an issue through to resolution.

• Considerable skill in working both independently and as a team member.

• Take initiative and organize and complete projects with minimal supervision.

Working Conditions

• Office setting.

Application Documents

• Resume (required)

• Cover Letter (preferred)

Job Family

Administration & Management

Role Impact

Individual Contributor

FLSA Status

Non-Exempt

Pay Frequency

Biweekly

Scheduled Weekly Hours

40

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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