Communications Coordinator, UChicago Arts and The Logan Center
University of Chicago
The UChicago Arts and Logan Center Communications team leads broad institutional communications for the arts across the University and provides direct marketing support for programs of the Logan Center. In collaboration with program teams and other colleagues across campus, the Communications team creates and implement strategic communications plans that highlight the work and impact of the Logan Center, showcase the wealth of arts and artists on-campus and in our local community, and celebrate the world-changing nature of the arts. The Communications team consist of the Director of Communications; Assistant Director of Box Office and Patron Services; Manager of Box Office and Patron Services; Digital Media Manager; and external consultants/freelancers/firms as needed.
About the Department
Reporting to the Director of Communications, the Communications Coordinator is responsible for executing important elements of the team’s communications plans, which are focused on amplifying artistic practice, enhancing interest in event attendance, and promoting UChicago’s commitment to the arts. The Coordinator’s responsibilities include operational, administrative, and creative functions that support the Department’s communications efforts, including project and services management, editorial production, tracking and reporting analytics on marketing and communications campaigns, and monitoring press activity.
- Uses the Department’s project management software (Monday.com) to manage intake and tracking of all projects. Processes work requests and serves as project manager.
- Acts as liaison between the Communications Department and other departments/entities/units across campus, as well as non-campus entities/organizations.
- Works with vendors to request estimates, ensures timely submission of assets, and processes payments.
- Develops monthly, quarterly, yearly, and campaign-specific reports on communications activities.
- Maintains email marketing editorial calendar.
- Manages UChicago Arts Media Buying Co-op, including communications with Co-op members, tracking media inventory and calendars, and maintaining relationships with media representatives.
- Schedules and coordinates team meetings, with relevant follow-up; supports development and distribution of agendas and key documents; joins meetings as needed to take notes and capture key action items
- Monitors, interacts with, provides guidance to, routes and/or responds to inquiries in the Department’s general email inboxes. Serves as the first point of contact for general communications inquiries.
- Generates purchase orders and manages invoice processing.
- Orders office supplies for Department.
- Maintains contact lists for vendors, agencies, freelancers, staff, and community and cultural partners.
- Creates and/or updates Department manuals, FAQs, and how-to sheets.
- Assists occasionally with special events.
- Coordinates document and information management tasks that add value for the team, such as formatting of presentations and plans, maintaining files and project archives, and facilitating production of print materials as needed.
- Interacts with, provides guidance to, routes and/or responds to questions from colleagues, consultants, the media, and other external partners.
- Monitors press coverage and archives digital press clippings.
- Drafts a wide range of written materials including news stories, press releases, artist profiles, and other editorial content.
- Builds and launches monthly and quarterly recurring email campaigns.
- Assists in the writing, editing, proofreading, and dissemination of content for all publications (print/digital), both internal and external.
- Maintains organization of department’s physical and digital assets.
- Conducts research, as assigned, to support communications objectives.
- Assists with dissemination of press releases.
- Regulates proper usage of company logo in all aspects, internal/external email communications, printed communications, signage, presentations, templates, etc.
- Plans, develops and disseminates information designed to keep the public informed of the organization's programs, accomplishments, or point of view, with moderate levels of guidance and direction.
- Accomplishes assigned duties through two or more of the following: written communications; visual/graphic media, which may include Web site development and maintenance; speeches and personal contact. The incumbent is still acquiring higher-level knowledge and skills.
- Performs other related work as needed.
Education:Minimum requirements include a college or university degree in related field.
- Bachelor’s degree in marketing, communications, public relations, journalism, English, or a related field.
- Experience in the arts and culture sector.
- 3-5 years of relevant project management experience, preferably in a higher education, nonprofit, or agency setting.
Technical Skills or Knowledge:
- Strong working knowledge of Microsoft Office Suite.
- Comfortable with cloud computing and use of web-based software.
- Experience working in project management software applications such as Monday.com, Wrike, Trello, Asana, Zoho, or similar.
- Strong knowledge of email distribution software such as Constant Contact, Emma, or MailChimp.
- Adobe Creative Suite, website content management systems, and simple HTML.
- Strong writing and editorial skills.
- Authentic and effective communication skills.
- Meticulous attention to detail.
- Tact and diplomacy when dealing with colleagues, artists, and partners.
- Ambitious, proactive, and a quick learner capable of working independently and willing to take direction.
- Strong organizational, planning, problem-solving, and project management skills.
- Handle confidential information with discretion.
- Partnership and collaboration skills.
- Resume/CV (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
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