Operations Manager

University of Chicago

University of Chicago

Chicago, IL, USA
Posted on Friday, September 22, 2023


BSD ORT - Administration

About the Department

The Department of Orthopaedic Surgery and Rehabilitation Medicine has 44 clinical providers, providing care at the main hospital in Hyde Park and several off-site locations. We have more than 50,000 outpatient visits, 4,500 surgeries per year. Teaching, research and the highest quality clinical care are top priorities for the Department. The residency and fellowship programs are highly ranked and have a history of training leaders in healthcare.

Job Summary

The job provides professional support and solves straightforward problems for a broad range of business operations and academic activities. May develop and implement office procedures and policies and ensures compliance. May prepare and monitor the budget for a unit.

This role will assist in improving our operational efficiencies for the department. The Operations Manager will manage the daily operations of the department and provide oversight and expertise on projects such as website development, communication, social media presence for the department, staff and faculty onboarding and orientation, meeting and event planning, and clinical program growth.


  • Manages the daily operations of Orthopaedics Department, often serving as an office manager, primarily in the areas of financial, events and support services management.

  • Represents the department on business affairs.

  • Assists in developing and executing organization's business plan.

  • Develops and implements office procedures and policies.

  • Ensures compliance of office staff with relevant office, University and other policies and guidelines.

  • Develops or assists with the development of the budget.

  • Monitors and reconciles accounts.

  • Oversight management of the day-to-day financial processes, payment of invoices, the purchase of goods and services, and the processing of reimbursements.

  • May select vendors and negotiate contracts.

  • Researches, compiles and analyzes data to create reports, proposals and other documents including but not limited to financial and monthly reports.

  • May develop financial report for grants and provide input into non-technical portions of grant and contract proposals.

  • Oversees and maintains the physical office space, ordering equipment repairs and upgrades. Manages communications, including maintaining and updating Web content.

  • Coordinates logistics of major events, and may assist in planning events.

  • Manages special projects or functions related to the business of the organizational unit.

  • Hires, trains, appraises, promotes, disciplines, and terminates office staff, which may include both exempt and non-exempt employees. Directs and monitors the work of office staff to ensure accuracy and timeliness.

  • Performs some routine and complex assignments for the unit usually in the areas of finance, event planning or support services. Initiate the hiring process of students and staff for a unit, which includes the processing of payroll.

  • Responsible for training office staff on office procedures and compliance protocols. Coordinates special projects.

  • Assists in the monitoring of the various financial and budgetary activities, including vendors contracts. Preparing and monitoring the budget for a unit.

  • Researches and analyzes data to create reports, and may create other reports for grants and contracts.

  • Performs other related work as needed.

Minimum Qualifications


Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.



Preferred Qualifications


  • Bachelor's degree in business, accounting or related field.


  • 2-5 years of progressively responsible administrative experience.

  • Supervisory experience.

Preferred Competencies

  • Familiarity with general business practices.

  • Commitment to providing a high level of service and working in a team environment.

  • High degree of professionalism.

  • Attention to detail.

  • Ability to handle confidential information with absolute discretion.

  • Excellent interpersonal, verbal, and written communication skills.

  • Ability to handle multiple tasks simultaneously and under tight deadlines.

  • Strong analytical and organizational skills.

Working Conditions

  • Office Environment/Hybrid.

Application Documents

  • Resume (required)

  • Cover Letter (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

FLSA Status


Pay Frequency


Scheduled Weekly Hours


Benefits Eligible


Drug Test Required


Health Screen Required


Motor Vehicle Record Inquiry Required


Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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