Manager of Digital Communications, Chicago Quantum Exchange

University of Chicago

University of Chicago

Marketing & Communications
Chicago, IL, USA
Posted on Friday, September 22, 2023


PME Quantum Exchange

About the Department

The Chicago Quantum Exchange (CQE) is an intellectual hub for advancing the science and engineering of quantum information among the CQE community, across the Midwest, and around the globe. A catalyst for research activity across its member and partner institutions, the CQE is based at the University of Chicago’s Pritzker School of Molecular Engineering and is anchored by the U.S. Department of Energy’s Argonne National Laboratory and Fermi National Accelerator Laboratory, the University of Illinois Urbana-Champaign, the University of Wisconsin-Madison, and Northwestern University.

Job Summary

The Manager of Digital Communications develops, plans, and disseminates timely and informative content (website, social media, video, graphic, and other) that clearly communicates the mission, accomplishments, and activities of the CQE and its members. Reporting to the Director of Communications, the Manager of Digital Communications works on both content and technical matters and collaborates on creating and executing a robust strategy for digital storytelling.


  • Creates, updates, and executes long-term and short-term strategic plans for digital content in collaboration with the Director of Communications.
  • Develops, deploys, and manages the day-to-day operations of the CQE website, including creating daily content updates and monitoring new and existing pages for consistency in tone, content, design, imagery, brand identity, and architecture.
  • Creates, develops, and curates content for social media, including LinkedIn, Instagram, YouTube, and Twitter, maintaining knowledge of social media trends and best practices.
  • Develops, deploys, and manages other digital materials, including weekly listserv emails, a quarterly digital newsletter, CQE slide decks, handouts, and multimedia digital assets. Manages mailing lists for listservs and newsletters and maintains brand identity and visual consistency across materials.
  • Works with outside web developers on upgrades, design, and technical changes to the existing website, and identifies and resolves technical problems in collaboration with outside web developers.
  • Conceives, plans, and promotes functionality changes to the website.
  • Ensures that posted content complies with CQE and University policies, including accessibility requirements.
  • Builds and strengthens relationships with CQE members and partners to significantly enhance the CQE web and social media communications efforts, including by sharing and soliciting content for amplification and identifying and pursuing opportunities for collaboration.
  • Helps train and support CQE constituents in social media and digital communications.
  • Oversees planning, production, and editing of video and audio projects, including video and closed caption uploading and integration into website and social media channels.
  • Develops, plans, and disseminates information designed to keep the public informed of the organization's programs, accomplishments, or point of view.
  • Solves moderate to complex problems related to the writing, preparation, and/or delivery of information from or about the unit.
  • Performs other related work as needed.

Minimum Qualifications


Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.



Preferred Qualifications


  • Bachelors degree in journalism, communications, public relations, or relevant field.


  • Managing web, social media, and multimedia communications.
  • Working within an academic unit and/or complex research university environment.

Technical Skills or Knowledge:

  • Adobe Creative Suite, content management systems, and Drupal.
  • Web development and project management experience in an academic setting.
  • Working in Windows and Mac environments.
  • Experience and skill in graphic design.
  • Demonstrated knowledge of digital audio and video editing.

Preferred Competencies

  • Demonstrated leadership, time management skills, a proactive approach to problem-solving, and the organization and coordination skills to handle multiple concurrent tasks with deadlines.
  • Excellent interpersonal skills, including outstanding judgment, discretion, a strong ethical approach to decision-making, a demonstrated ability to resolve conflicts fairly and diplomatically, and maintain confidentiality.
  • Excellent writing, editing, interviewing, and creative problem-solving skills.
  • High levels of collegiality in working with faculty, departmental, and university colleagues.
  • Work independently, take direction, and achieve consensus.
  • Edit and proofread documents at an advanced level.
  • Handle public contacts with courtesy, clarity, and diplomacy.

Working Conditions

  • Office environment.
  • Occasional extended work hours and some weekend days.
  • Flexible hybrid office/remote environment.

Application Documents

  • Resume/CV (required)
  • Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family


Role Impact

Individual Contributor

FLSA Status


Pay Frequency


Scheduled Weekly Hours


Benefits Eligible


Drug Test Required


Health Screen Required


Motor Vehicle Record Inquiry Required


Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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