Professional Learning Manager

University of Chicago

University of Chicago

Chicago, IL, USA
Posted on Friday, October 20, 2023


Crown Network For College Success

About the Department

As one of the first schools of social work in the United States, the Crown Family School of Social Work, Policy, and Practice has shaped the field for more than 100 years. As part of the University of Chicago, the Crown Family School shares the University's core values and distinctive intellectual culture. Crown Family School faculty, staff and students focus on identifying solutions to complex problems affecting society’s most marginalized individuals and communities through the integration of research, training, and direct community engagement. Guided by an interdisciplinary tradition, Crown Family School scholars conduct innovative research to address interconnected social challenges such as educational inequality, health disparities, crime and violence, poverty, and child and family welfare—working at multiple scales, from individual to policy-level interventions. The Crown Family School is the home of several academic centers. These include the Susan and Richard Kiphart Center for Global Health and Social Development, the Urban Education Institute (UEI), the Chicago Center for Youth Violence Prevention, the Center for Health Administration Studies, the Smart Decarceration Project, the Employment Instability, Family Well-being, and Social Policy Network (EINet), and the Network for College Success.

Today, our work has never been more important. More than 8,000 Crown Family School graduates in the US and globally hold leadership positions in academia, at nonprofits, and at governmental agencies – committed to create a more just and more humane society through principles of inclusion, equity, and diversity.

Job Summary

The Professional Learning Manager supports the design and implementation of high-quality professional learning for NCS partners toward increasing their capacity to implement the NCS Success Teams Framework for School Improvement. The Professional Learning Manager also supports the design and implementation of all network events, inclusive of institutes, conferences, networking events, and any new events (e.g., alumni engagement, virtual engagement). This position reports to the Director of Professional Learning.


Professional Learning Quality Assurance (40%)

  • Facilitates a streamlined planning process for external NCS professional learning design, delivery, and post-delivery reflection.

  • Vets external in-person and virtual presentations and professional learning.

  • Leads the planning team for NCS partner school networked convenings.

  • Analyzes and uses data to evaluate, improve upon, and report on effectiveness and progress toward goals for professional learning NCS provides to schools and districts.

Administration and Supervision (40%)

  • Supervises NCS program associates.

  • Coordinates services provided by program associates to ensure efficient implementation and to avoid duplication or overlap of efforts in internal and external professional learning logistics.

  • Establishes and implements a communications system that keeps staff regularly informed of professional learning events, goals, and progress.

  • Supports development and management of professional learning department budgets.

  • Represents NCS in UChicago and externally facing presentations, meetings, and forums as assigned to cultivate relationships that advance the mission and vision of NCS.

  • Collaborates with the Associate Director of Organizational Culture to coordinate the professional learning calendar with the overall NCS calendar.

School Coaching (20%)

  • Coaches assigned schools toward improvement in the Success Teams Framework for School Improvement.

  • Under the direction of senior leadership, develops programs and relationships to advance program initiatives.

  • Coordinates program initiatives, ensuring unity of focus and purpose.

  • Utilizes in-depth experience in the identification and establishment of collaborative partnerships with schools.

  • Conducts research and development of curriculum, models, and best practices in the field of education. Works with school leadership teams to support school planning processes including needs assessments, goal setting, strategic planning, and determining strategies for curriculum selection and professional development. May lead the implementation of professional development workshops and individualized coaching efforts for principals, teachers, and other school staff.

  • Performs other related work as needed.

Minimum Qualifications


Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.



Preferred Qualifications


  • Bachelor's degree in counseling, education, or related field.

  • Master’s degree strongly preferred.


  • Demonstrated and relentless commitment to public education, social justice, and equitable outcomes for all students.

  • A commitment to self-reflection, examination of identity and role in systems of oppression and to challenging inequities.

  • Demonstrated track record of supporting urban students to prepare for postsecondary success.

  • Successful experience coaching leaders in educational institutions/settings.

  • Expert knowledge and application of adult learning principles and best practices.

  • Extensive experience designing, facilitating, and refining professional learning for in-person and virtual settings.

Preferred Competencies

  • Establishes collegial and cross-functional working relationships.

  • Ability to understand research studies and their implications for school and district practice.

  • Stays abreast of innovative professional learning techniques.

  • Ability to collect, organize, analyze and interpret data.

  • Ability to apply group dynamics knowledge to effectively lead groups.

  • Ability to effectively communicate with a variety of audiences orally and in writing.

  • Ability to travel; must have reliably working transportation.

  • Ability to manage multiple projects in a dynamic work environment.

Application Documents

  • Resume (required)

  • Cover Letter (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Academic Affairs

Role Impact

Individual Contributor

FLSA Status


Pay Frequency


Scheduled Weekly Hours


Benefits Eligible


Drug Test Required


Health Screen Required


Motor Vehicle Record Inquiry Required


Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.