Health Equity, Diversity, and Inclusion Operations Manager

University of Chicago

University of Chicago

Chicago, IL, USA
Posted on Tuesday, November 7, 2023


BSD PSM - Health Equity, Diversity & Inclusion

About the Department

In our size, geographic location, and organizational structure, in the diversity of our student body and the strong bonds of our community, the Pritzker School of Medicine offers a unique environment for medical education. Pritzker is one of few medical schools to be located physically on its University campus, offering both intellectual and social advantages to students who spend their medical school years within a vibrant, multidisciplinary community. Most importantly, the opportunity for collaborative research and study is outstanding: all divisions of the University and its professional schools are located within steps of the hospital, as are the extensive biological and physical sciences research laboratories, thus providing a rich array of opportunities for our medical students. Pritzker actively seeks to enroll a diverse medical student body, encompassing all components of diversity, with particular emphasis on those who are underrepresented in medicine, and to provide an inclusive educational environment in which all students can thrive.

Job Summary

This professional role reports to the Director for Health Equity, Diversity, and Inclusion and will have responsibility for providing a high level of operational support for initiatives within the HEDI Office: Community Engagement, Pathway Programs, Bowman Society Lecture Series, and the Health Equity, Advocacy, and Anti-Racism (HEAR) course. They will also support all events, conferences, student-run activities, summer pathway programs, lecture series, and overlapping admissions events that include HEDI programming. The position's role will serve as the primary backup to support the Associate Dean for Health Equity, Diversity, and Inclusion, in the absence of the HEDI Administrator.

The successful employee must be able to operate independently, creatively and with enthusiasm to identify challenges, formulate responses, and implement effective strategies to ensure the excellence of medical education administration at the University of Chicago.


  • Provide high-level operational and event support for initiatives within the HEDI Office: Pathway Programs, Bowman Society Lecture Series, and the Health Equity, Advocacy, and Anti-Racism (HEAR) course including events, conferences, student-run activities, summer pathway programs, lecture series, and overlapping admissions events that include HEDI programming.

  • Provide direct support for the Director of Community Engagement, including but not limited to, budgeting, scheduling meetings, submitting reimbursements, ordering food, and sending communications on behalf of the Director. Track medical student participation in service activities and support evaluation in community engagement activities.

  • Assist with data management and collection for the office, including but not limited to, longitudinal follow-up with summer pathway students and administrative lead for management of reporting for grants that support HEDI initiatives.

  • Serve as primary back-up and support to the Associate Dean for Health Equity, Diversity, and Inclusion, in the absence of the HEDI Administrator including but not limited to scheduling and planning HEDI events and meetings, coordinating recruiting efforts, managing student and faculty reimbursements, assembly of appropriate files and meeting materials.

  • Uses moderate/solid understanding and experience to administer the delivery of services to program participants and/or beneficiaries.

  • Sets and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.

  • Has moderate/high levels of interactions with faculty, researchers and staff for committee work or information.

  • Performs other related work as needed.

Minimum Qualifications


Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.



Preferred Qualifications


  • Bachelor's degree.


  • Three years of high-level administrative experience in an academic or medical center environment.

  • Experience in increasingly responsible positions.

  • Experience with or desire to support work that advances health equity through diversifying the physician workforce.

Technical Skills or Knowledge:

  • Proficient knowledge of Microsoft Excel, Word, PowerPoint, Outlook, and other common software and technology (e.g., redcap) programs used in support of administration.

  • Extensive project management skills and negotiation experience.

Preferred Competencies

  • Ability to handle sensitive and confidential information.

  • Willingness to work evenings and weekends as needed.

  • Must be able to maintain a calm and courteous demeanor and to work productively.

  • Must be able to problem-solve and follow an issue through to resolution.

  • Excellent interpersonal skills, including the ability to handle all constituents with courtesy, maturity, discretion, and diplomacy.

  • Demonstrated ability to enthusiastically support and work with Faculty Deans, Directors, medical students, and staff in a 'matrixed' rather than 'silo' organization.

  • Manage interpersonal relationships and interact/communicate with clarity, tact, and courtesy with patrons, patients, staff, faculty, students, and others.

  • Communicate effectively, both orally and in writing.

  • Identify priorities.

  • Recognize and resolve or refer problems.

  • Work effectively with supervision and as a part of a team.

  • Use or learn a range of position-related software applications.

Working Conditions

  • Office environment.

Application Documents

  • Resume (required)

  • Cover Letter (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

FLSA Status


Pay Frequency


Scheduled Weekly Hours


Benefits Eligible


Drug Test Required


Health Screen Required


Motor Vehicle Record Inquiry Required


Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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