hero






Manager, Enterprise Applications

University of Chicago

University of Chicago

Administration, IT
Chicago, IL, USA
Posted on Tuesday, February 13, 2024

Department

F&A ITS - AD Core Administrative Systems


About the Department

ITS collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications to support the mission of the University. We support and enable faculty research and teaching with the effective use of technology. We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible. We identify, manage, and mitigate the technology risks of the University.


Job Summary

ITS collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications to support the mission of the University. We support and enable faculty research and teaching with the effective use of technology. We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible. We identify, manage, and mitigate the technology risks of the University.

Responsibilities

  • Strategically and actively partners with senior business partners in establishing IT methodology that supports University business practices, processes, and data for which they are responsible.
  • Uses management skills to staff, direct, and prioritize IT projects.
  • Works with both central distributed business staff as appropriate to help understand and articulate business needs and determine cost-effective solutions.
  • Provides guidance and recommendations on information technology products and services.
  • Informs business partners of significant initiatives within IT Services that would impact processes that they manage and systems they sponsor or use.
  • Ensures the delivery of reliable IT services in a way that is efficient and consistent with common IT Services practices and industry standards.
  • Works closely with other areas of IT Services and external hosting services to ensure consistent availability of applications and servers to meet defined service level agreements.
  • Ensures that internal application interface mechanisms, in addition to vendor interfaces, adhere to established IT Services security standards.
  • Ensures that technical documentation on all software and hardware is current and appropriate.
  • Assists with resolving time-critical IT issues that impact operations.
  • Develops and maintains collaborative working relationships with both business and IT Services partners.
  • Assists in resolving time-critical IT issues.
  • Provides accurate and timely responses to both business requests and defined administrative responsibilities.
  • Ensures that information systems and technical requirements integrate appropriately with hardware infrastructure and software requirement standards within IT Services.
  • Manages programmer/analyst, consultants, and business analyst support staff.
  • Schedules assignments and sets priorities for staff while ensuring agreed-upon deliverable dates are met.
  • Develops and cross-trains staff to provide ongoing production support across applications that he/she supports.
  • Ensures the professional development of staff through appropriate training and mentoring.
  • Provides staff opportunities to develop business knowledge skills.
  • Fosters teamwork among staff.
  • Participates in the selection of new staff and annual reviews of staff reporting to this position.
  • Manages employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive and/or promotional increases. Provides technical oversight and develops standards, guidelines, and processes for application systems.
  • Creates plans to translate business requirements into well-designed applications while balancing user and business needs, technical competencies, industry developments, and time constraints.
  • Performs other related work as needed.


Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

---
Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

---
Certifications:

---

Preferred Qualifications

Education:

  • A bachelor’s degree.

Experience:

  • Background in higher education or nonprofit industry.
  • Tier-1 enterprise resource planning systems.
  • Financial systems and financial process design.

Preferred Competencies

  • Manage individual and team assignments to deliver a defined outcome.
  • Manage competing priorities, work simultaneously on multiple initiatives, and meet deadlines.
  • Strong organizational and written and verbal communication skills.
  • Critical thinking and problem-solving skills.
  • Work with finance/accounting professionals.
  • Participate as a team player and positively influence a group.

Working Conditions

  • Hybrid work schedule.

Application Documents

  • Resume/CV (required)
  • Cover Letter (required)


When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.


Job Family

Information Technology


Role Impact

People Manager


FLSA Status

Exempt


Pay Frequency

Monthly


Scheduled Weekly Hours

37.5


Benefits Eligible

Yes


Drug Test Required

No


Health Screen Required

No


Motor Vehicle Record Inquiry Required

No


Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.